Privacy Policy

Effective May 4, 2025

Steady Pro, LLC

4030 Wake Forest Road, STE 349

Raleigh, NC 27609

United States

Email: contact@steadypro.io

Website: https://steadypro.io

1. Introduction

This Privacy Policy explains how Steady Pro, LLC collects, uses, and protects your personal information. By using our website or Services, you agree to the practices outlined here.

2. Information We Collect

We may collect the following:

  • Name, email, phone number, and business information
  • Service preferences and communication methods
  • Uploaded files (logos, photos, PDFs)
  • IP addresses, browser/device data, and usage logs
  • Customer testimonials or review links

We collect this data through onboarding forms, cookies, customer communication, and platform interactions.

3. How We Use Your Information

We use your data to:

  • Deliver and customize our services
  • Communicate with you about your campaigns or support needs
  • Improve our website and platform
  • Comply with legal obligations

We will never sell your personal information.

4. Data Storage & Security

Your data is stored securely in encrypted databases and access is limited to authorized personnel only. Uploaded files are retained for service fulfillment and audit purposes.

5. SMS and Email Marketing

If you opt in, we may send occasional marketing emails or SMS messages. You can opt out at any time by:

  • Replying "STOP" to any SMS
  • Emailing us at contact@steadypro.io with "Unsubscribe" in the subject line

6. Sharing of Information

We do not share your information with third parties unless:

  • Required by law
  • Necessary to deliver services (e.g., using Stripe for billing)
  • You've given consent (e.g., displaying your testimonial)

7. Cookies

We use cookies to improve your experience on our website, track usage data, and enhance ad performance. You may disable cookies in your browser settings.

8. Data Rights

You have the right to:

  • Access or correct your data
  • Request deletion of your data
  • Withdraw consent at any time

To do so, email contact@steadypro.io.

9. Children's Privacy

Our Services are not intended for individuals under 18. We do not knowingly collect personal data from children.

10. Changes to This Policy

We may update this Privacy Policy at any time. The effective date of this version is May 4, 2025.